Product roadmap

How ReachDem is evolving across audience, analytics, and automation.

This roadmap turns the current ReachDem build into concrete product milestones: audience operations, measurable campaigns, WhatsApp onboarding, Links, Cards, team controls, and platform APIs.

Phase 06 / 2027+

Open ReachDem through APIs, webhooks, automation, and AI assistance

Make ReachDem programmable for teams that want to connect their CRM, forms, products, or internal tools while using AI to draft and optimize better messages.

Planned
Phase 06 / 2027+

Open ReachDem through APIs, webhooks, automation, and AI assistance

Make ReachDem programmable for teams that want to connect their CRM, forms, products, or internal tools while using AI to draft and optimize better messages.

Planned

Extensible platform

ReachDem evolves into a communication layer that can be triggered by products, workflows, and real customer behavior.

APIs
REST + webhooks
Automation
CRM + forms
AI
Copy + targeting
Included in this milestone
  • REST APIs and webhooks for contacts, campaigns, messages, links, and events
  • Integrations with CRMs, forms, ecommerce flows, and automation tools
  • AI-assisted campaign copy, audience suggestions, and performance recommendations
Phase 05 / Q4 2026

Add team controls, approvals, and safer campaign operations

Give founders, agencies, and operators the controls they need before campaigns go out: permissions, approval checkpoints, audit trails, and clearer accountability.

Planned
Phase 05 / Q4 2026

Add team controls, approvals, and safer campaign operations

Give founders, agencies, and operators the controls they need before campaigns go out: permissions, approval checkpoints, audit trails, and clearer accountability.

Planned

Operational control

Growing teams can move faster without losing control over who can launch, edit, or approve communication.

Roles
Granular access
Approvals
Pre-launch checks
Audit
Activity history
Included in this milestone
  • Granular roles for owners, operators, reviewers, and clients
  • Approval workflows before high-volume sends or sensitive WhatsApp campaigns
  • Activity history across imports, edits, provider sessions, and campaign launches
Phase 04 / Q3 2026

Connect ReachDem Links, Cards, and identity surfaces to campaigns

Unify the public-facing products around the same growth loop: cards create contacts, links capture intent, and campaigns reactivate the audience.

Planned
Phase 04 / Q3 2026

Connect ReachDem Links, Cards, and identity surfaces to campaigns

Unify the public-facing products around the same growth loop: cards create contacts, links capture intent, and campaigns reactivate the audience.

Planned

Identity and acquisition

ReachDem becomes the bridge between meeting someone, capturing the relationship, and following up at scale.

Profiles
Links
Networking
Cards
Attribution
Tap → contact → campaign
Included in this milestone
  • ReachDem Links profiles and short links as measurable identity surfaces
  • Cards by ReachDem flows that turn offline networking into CRM-ready contacts
  • Attribution between card taps, link clicks, contact records, and campaigns
Phase 03 / Q2–Q3 2026

Bring WhatsApp online with QR onboarding and campaign sending

Add a complete WhatsApp channel that guides users from phone pairing to test messages and campaign creation, powered by session-based provider APIs.

In progress
Phase 03 / Q2–Q3 2026

Bring WhatsApp online with QR onboarding and campaign sending

Add a complete WhatsApp channel that guides users from phone pairing to test messages and campaign creation, powered by session-based provider APIs.

In progress

WhatsApp operations

A user should be able to connect a phone, verify delivery, then launch a WhatsApp campaign without technical setup.

Pairing
QR session
Provider
Evolution API
Campaigns
WhatsApp ready
Included in this milestone
  • WhatsApp onboarding flow with prerequisites, QR pairing, and session status
  • Evolution API-backed WhatsApp sessions with reconnect and error handling
  • WhatsApp campaign composer, tracked links, and transactional test messages
Phase 02 / Q2 2026

Make campaigns measurable with async delivery and tracked links

Strengthen the campaign engine so every send can be queued safely, attributed correctly, and measured through ReachDem links instead of disappearing after delivery.

In progress
Phase 02 / Q2 2026

Make campaigns measurable with async delivery and tracked links

Strengthen the campaign engine so every send can be queued safely, attributed correctly, and measured through ReachDem links instead of disappearing after delivery.

In progress

Measurement layer

Teams should see what was sent, who engaged, and which links actually created intent.

Delivery
Queued workers
Links
rcdm.ink tracking
Reporting
Campaign analytics
Included in this milestone
  • Asynchronous workers for SMS, email, campaign scheduling, and delivery jobs
  • rcdm.ink tracked links connected to campaigns, contacts, and messages
  • Campaign detail views with delivery, click, and engagement reporting
Phase 01 / Q1 2026

Ship the operating base for contacts, workspaces, and campaigns

Complete the product foundation teams need before they can run reliable outreach: onboarding, workspace context, contacts, imports, audiences, and the first campaign execution layer.

Completed
Phase 01 / Q1 2026

Ship the operating base for contacts, workspaces, and campaigns

Complete the product foundation teams need before they can run reliable outreach: onboarding, workspace context, contacts, imports, audiences, and the first campaign execution layer.

Completed

Product foundation

ReachDem is moving from a simple sending tool into a structured communication workspace.

Workspace
Onboarding + teams
Audience
Contacts + groups
Execution
Campaign core
Included in this milestone
  • Guided onboarding and workspace setup for new teams
  • Contacts, groups, CSV import, field mapping, and audience preparation
  • Campaign orchestration foundation for SMS, email, and future channels